Terms of service

📄 TERMS OF SERVICE

Effective Date: August 7, 2025

Welcome to ESSENTIALS. by HYDRA's™. These Terms of Service ("Terms") govern your access to and use of our website and services provided by ESSENTIALS. by HYDRA's™, including browsing, purchasing, or interacting with any part of our site.

By accessing or using our site, you agree to be bound by these Terms.

1. About Us

ESSENTIALS. by HYDRA's™ is a personal care and essentials brand based in Hyderabad, India, offering curated, affordable lifestyle products through our online store powered by Shopify.

2. Use of Our Site

You agree to use our website and services for lawful purposes only. You are prohibited from:

  • Violating any laws in your jurisdiction.

  • Attempting to hack, modify, or disrupt the site or Shopify’s backend.

  • Submitting false or misleading information.

  • Uploading any viruses or malicious code.

3. Orders and Payment

  • We reserve the right to refuse or cancel any order at our discretion.

  • All prices are listed in INR and are inclusive of applicable taxes unless otherwise noted.

  • Payment must be completed before orders are processed or shipped.

4. Shipping and Delivery

  • Orders are shipped within the timelines mentioned at checkout.

  • Delivery time may vary based on location, holidays, or unforeseen delays.

  • We are not responsible for delays caused by third-party shipping partners.

5. Returns and Refunds

Please refer to our Returns & Refund Policy for complete information on eligibility, process, and conditions.

6. Intellectual Property

All content on our website — including images, product designs, logos, and text — is the intellectual property of HYDRA’s™ and is protected by copyright and trademark laws. You may not use, reproduce, or distribute our content without our permission.

7. User Comments & Feedback

If you send us comments, reviews, or creative suggestions:

  • We may use your input without restriction or compensation.

  • You agree that your content will not violate any third-party rights or contain unlawful material.

8. Disclaimer of Warranties

Our products and services are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee that the website will be uninterrupted or error-free.

9. Limitation of Liability

To the fullest extent permitted by law, ESSENTIALS. by HYDRA's™ shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our site or products.

10. Governing Law

These Terms are governed by and interpreted in accordance with the laws of Telangana, India. Any disputes will be resolved in courts located in Hyderabad.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting on this page with the updated date. Your continued use of the site means you accept any revised terms.

12. Contact Information

For any questions or concerns, please contact us at:
📧 essentialsbyhydra@gmail.com
📍 Rodamestri Nagar A, Gajularamaram Road, Opp. Royal Star High School, Hyderabad, TS, 500054, IN